Description
As you progress in your career it's important to focus on the core business skills you will require to stand out, be effective and make an impact in the work place. This comprehensive 10 pack of self-improvement courses is designed to focus on those areas that will allow you to enhance the contribution you make in the business.
Pack inclusions:
- Diversity on the job: Diversity and you
- Professionalism, business etiquette and personal accountability
- Decision making: Tools and techniques
- Problem solving: Determining and building your strengths
- Negotiation essentials: Communicating
- Using strategic thinking skills
- Developing character for decisiveness
- Improving your emotional intelligence skills: Self-awareness and self-management
- Time management: Planning and prioritising your time
- Being an effective team member
These courses form part of the SkillsNet short course suite. Buy this SkillsNet value pack and save!
You will have 365 days to access to this course.
Audience
Any professional wanting to progress their career and improve across areas of decision making and problem solving.
Choose an offering for each one of the bundle components then click on 'Add To Cart' button below:
Being an Effective Team Member
Description
A truly effective team is equal to more than the sum of its parts. And it takes the dedication of every member of the team. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first, which means maximizing your contributions to help the team accomplish its purpose. This course covers strategies and techniques to help you become an effective and valued member of your team. Specifically, you'll explore ways for adopting a positive approach to being on a team, like recognizing the benefits of working on a team and learning to tolerate team member differences. You'll also learn how to work proactively and collaboratively with members of your team as you achieve your team's goals.Learning objectives
- Identify the strategies for adopting a positive mind-set about working on a team
- Recognise how to be a proactive team member
- Recognise strategies for demonstrating tolerance of teammates
- Use strategies for being an effective team member
- Recognise examples of the strategies for working collaboratively with others
Audience
All levels of employees; anyone who participates on any type of team
Offerings
There are no Offerings available for this course.
Developing Character for Decisiveness
Description
What does it mean to be decisive? Decision makers come in all shapes and forms and work at all levels of an organization. It's not only CEOs and managers who must be effective decision makers – all employees should have the character traits necessary to make timely and appropriate decisions to enhance organizational success. This course examines steps in the decision-making process, followed by an introduction to the character traits that will help employees build confidence and make better decisions. The course also examines what to do after a decision has been made: putting your work into action. And it shows how 'taking action' isn't always the end goal; sometimes the best decision is to take no action at all.Learning objectives
- Sequence the steps in a decision-making process
- Recognise examples of people being realistic while making a decision
- Recognise how to build self-confidence for decision making
- Recognise how to implement a decision appropriately
- Recognise how to be action oriented when making decisions
Audience
Individuals seeking to improve their ability to make and implement quality decisions effectively and with confidence
Offerings
There are no Offerings available for this course.
Diversity on the Job: Diversity and You
Description
Just as organizations must respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the workplace is very important. Equally important is the ability to share these effective strategies openly, to leverage the diversity that exists within the organization. This course identifies strategies to help you become aware of your attitudes toward diversity; increase your acceptance of diverse cultures, people, and ideas; and become an advocate for diversity within the workplace. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning objectives
- Recognise what you can do to become aware of your values, beliefs, and biases
- Recognise how to adjust your self-talk to manage your reactions in challenging situations involving diversity
- Recognise guidelines for embracing social and cultural diversity in the workplace
- Identify strategies to communicate effectively in a diverse setting and their implications
Audience
Anyone who has an interest in cultivating their understanding of diversity in the workplace
Offerings
There are no Offerings available for this course.
Improving Your Emotional Intelligence Skills: Self-awareness and Self-management
Description
Emotional intelligence is the ability to recognize and deal with emotions in a healthy and productive manner. Many people don't realize that their emotions are determined by what they think, and that concrete self-management techniques exist for gaining control of feelings. Emotional intelligence involves being aware of and managing emotions within your relationships with others. But before you can recognize others' emotions and manage your relationships, you must have a firm sense and control of your own feelings. Through this course you'll learn how to build your emotional intelligence through appropriate actions and techniques for managing your emotions. You'll focus on the competency areas of`self-awareness and self-management. You'll learn how to identify and regulate your own emotions through self-awareness techniques, including understanding the value of emotional self-awareness and recognizing typical behavioral and physical expressions of key emotions. And you'll explore how to move from self-awareness to self-management and how self-management functions as a component of emotional intelligence. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning objectives
- Recognise the value of emotional self-awareness
- Recognise techniques for building self-awareness
- Recognise how self-management functions as a component of emotional intelligence
- Choose appropriate actions for managing the emotions demonstrated in a given scenario
Audience
Individuals at all levels who want to understand and develop their emotional intelligence skills
Offerings
There are no Offerings available for this course.
Time Management: Planning and Prioritizing Your Time
Description
Managing time effectively entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in the end, you'll manage your time better. This course focuses on ways to prioritize your workload. It discusses how to prepare a useful to-do list and prioritize the items on it. The course also outlines how to sequence and queue tasks to help improve your time management. Finally, it describes how to estimate time frames so you can schedule your tasks effectively and meet your deadlines. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning objectives
- Prioritise tasks from a given to-do list
- Identify which criteria have been applied in a given to-do list
- Recognise the type of things that should be considered when sequencing tasks
- Identify when to use different queuing methods
- Use the time frames equation to estimate the shortest possible completion time for a given task
Audience
Individuals who want to develop or refresh their time management skills
Offerings
There are no Offerings available for this course.
Using Strategic Thinking Skills
Description
To think strategically, you must engage in both creative and analytical thinking. Deliberate, rational, and precise thinking is important, but so is being able to think outside the box, seeing a broad range of possibilities and envisioning an ideal future. This course focuses on how to use strategic thinking skills, such as analyzing information effectively and thinking creatively. It describes steps that can help you formulate a mind-set that enhances strategic thinking. It also explains how to use information in a way that generates strategic insight. And the course explores how to assess trade-offs involved in taking a particular course of action and then make an appropriate decision in light of strategic issues. Additionally, it outlines techniques that help you think creatively and thereby enhance your strategic thinking.Learning objectives
- Recognise steps that can help you develop a strategic mind-set
- Recognise how to use information effectively to support strategic thinking
- Describe how SWOT analysis can support strategic thinking
- Determine the most appropriate trade-off in a given situation
- Recognise techniques that help you think creatively
Audience
Functional managers, professionals, departmental leaders, and all individuals in key roles who want to develop or refine their strategic thinking skills
Offerings
There are no Offerings available for this course.
Professionalism, Business Etiquette, and Personal Accountability
Description
Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to your work. This course introduces the importance of personal accountability and outlines strategies for developing a personal accountability framework. This helps empower you to be your own boss, set your own standards, and carry yourself with professionalism and confidence. It provides you with techniques to set appropriate goals based on your abilities and available resources. And it shows you how to develop an action plan to achieve your goals and use techniques to better manage your energy levels.Learning objectives
- Recognise an appropriate accountability goal for a given set of priorities, objectives, and passions
- Recognise examples of SMART goals
- Identify steps to take to develop an action plan
- Organise activities and tasks in a given scenario
- Identify methods to stay focused
- Match each example to the type of energy it will help recharge
Audience
Anyone who wants to develop a better understanding of proper business etiquette and how to act in a professional manner
Offerings
There are no Offerings available for this course.
Decision Making: Tools and Techniques
Description
Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are available that can help you to formalize the process of identifying alternatives, carefully evaluating them, and finally making the best decision possible with the information available to you. These tools multiply the power of your most important assets in good decision making: your intelligence and common sense. This course introduces a variety of tools and techniques to use at the three most important steps of the decision-making process: generating, evaluating, and choosing between alternative courses of action. Nominal group technique (NGT) is used to brainstorm and prioritize options as a team. Return on Investment (ROI) measures distill the costs and benefits of each alternative into a monetary value, thus enabling you to easily compare your options on financial terms. Three other decision-making tools – the devil's advocate technique, Plus/Minus/Interesting (PMI) analysis, and the ease-and-effect matrix – provide alternate methodologies for challenging and evaluating alternatives before making a decision. Equipping yourself with these tools will ensure you have an edge when you're facing an important decision. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning objectives
- Distinguish between the last three steps in the decision-making model
- Recognise how to perform key steps as the leader of a nominal group technique session
- Use ROI measures to choose between alternatives
- Distinguish between three decision-making tools
Audience
Individuals who want to develop or improve their problem-solving and decision-making skills
Offerings
There are no Offerings available for this course.
Problem Solving: Determining and Building Your Strengths
Description
Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving – your biases – and develop techniques for reducing their impact on your ability to solve problems. This course helps you assess and develop your problem-solving skills, and also aims to help you recognize and overcome several types of bias. The course first takes you through the process of assessing and interpreting your existing problem-solving styles. It then introduces approaches for identifying areas for improvement in your problem-solving skill set and recommends strategies for enhancing key skills. Finally, it explains how to recognize and overcome biases in a problem-solving situation. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.Learning objectives
- Interpret a problem-solving style chart
- Recognise sound approaches for identifying areas for improvement in your problem-solving skill set
- Recommend strategies for building needed problem-solving skills in a given scenario
- Classify the type of bias exhibited in a scenario
- Identify tactics for handling bias in problem solving
Audience
Individuals who want to develop or improve their problem-solving and decision-making skills
Offerings
There are no Offerings available for this course.
Negotiation Essentials: Communicating
Description
If you want to achieve a successful outcome in a negotiation, you need to communicate well. And this means not only being clear in how you deliver your message but also ensuring the other party feels understood. You need to actively and skillfully create a connection with the person you're negotiating with. Otherwise, you won't ever reach an agreement. This course describes ways you can communicate effectively in a negotiation. It discusses how to set the tone for a negotiation, make an effective and clear proposal, and respond positively to the other party in the negotiation.Learning objectives
- Recognise how to set the right tone for a negotiation
- Recognise effective ways to communicate your proposal during a negotiation
- Respond appropriately to the other party in a given negotiation scenario
Audience
Individuals who want to understand and develop their negotiation skills
Offerings
There are no Offerings available for this course.
