Develop an understanding of the essential skills and competencies of operations management including the areas of product and service, supply chain, inventory, forecasting and capacity planning, operations scheduling and quality management. This 10 pack of practical courses is designed to assist you in developing your business operations management skills.
These courses form part of the SkillsNet short course suite. Buy this SkillsNet value pack and save!
Anyone looking to develop their operations management skills.
Gain a basic understanding of the key concepts, functions, and goals of operations management in the services and manufacturing sectors
This course introduces the goals, processes, and strategic considerations of facilities management and discusses what to consider when selecting a facility's location. Examples of different facility layouts are included. Additionally, it examines the specific factors to consider when planning and managing facilities for service organisations.
Explore key quality performance objectives and their measures. Identify some quality management principles and how they help organisations achieve their quality-related goals. The course will also discuss quality management activities that are typically carried out at each phase in an organisation's operations.
Explore basic concepts on scheduling in both manufacturing and service organisations. Walk through the main objectives, benefits, and levels of scheduling. Using an example, explore the practical considerations of scheduling. The course also discusses two approaches to loading work center and helps you understand how to use various sequencing rules to schedule work orders.
Gain a broad overview of the product and service management functions from an operations management perspective.
This course examines the third stage of risk management – dealing with risk.
This course examines the first stage of risk management - identification of risk factors.
Gain a basic understanding of supply chain management in manufacturing and service organisations.
Inventories include an organization's raw materials, work in process, supplies used in operations, and finished goods. A major part of organization's capital and costs are involved in maintaining and managing inventories. Consequently, organizations work to achieve an ideal size of inventory to reduce costs and improve the bottom line while ensuring their ability to make products and services available to their customers.
Explore basic concepts related to demand forecasting and capacity planning. Discuss key characteristics of various demand patterns and four major demand forecasting variables. Follow a typical demand forecasting process applied in manufacturing and service organisations. Identify the advantages of effective capacity management and explain some basic strategies to manage an organisation's capacity.
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