Communication skills for finance - Singapore Workshop 2017

Clear and effective communication is key to being productive in the workplace. This workshop is designed to help finance professionals to avoid common pitfalls when communicating financial information to both financial and non-financial audience.


Key topics covered

1. Why are soft skills essential for accountants?

  • Implication of lack of communication or miscommunication
  • Cross-sharing of challenges faced in dealing with non-finance colleagues

2. Role of finance & accounting team as service provider / business partner

  • Use of value-chain approach
  • Opportunity to rise beyond traditional accounting role

3. Common areas of mis-communication

  • Confusion over the use of differing reports and how they fit it
  • Confusion over the use and interpretation of management accounts
  • Differing interpretation of variances
  • Ambiguity surrounding corporate allocations
  • Problems with terminology
  • Danger arising from ambiguous accounts
  • Misconceptions on the role of internal audit

4. Pointers for effective communication

  • Do’s & don’ts
  • Checklist

This workshop is part of the Your Business & Finance Advantage Program and is eligible for funding support of 50% off the workshop fees. Eligibility conditions apply.Enter code YBFA50 at checkout.

Trainer profile

Grace Chow

Grace Chow has over 20 years of working experience in public accounting, banking, fund management, and corporate training. She has conducted regional financial management & related programs for a wide range of clients in the Asia-Pacific region, and has worked closely with many in developing and assessing business plans which cover strategic marketing to process improvement. She is highly experienced in training participants with no financial background especially sales and marketing professionals and engineers, and at different levels from top management to executives. Grace is the author of a book titled "Accounting Made Simple – A Layperson’s Perspective" published by the Singapore Institute of Management (SIM) and has contributed a chapter to another book titled "The Essence of Financial Accounting"(Special Asian Edition) which is jointly produced by Prentice-Hall and SIM.

Learning objectives

  • Understand the role of finance managers and accountants as internal service provider / business partner¬†
  • Know the soft skills necessary for an information system to be effective
  • Avoid pitfalls in the communication of financial information


The workshop is suitable for middle management level finance-based delegates including Finance Managers, Management Accountants, Financial Planners & Analysts.


1 day