Building interpersonal skills - Singapore Workshop 2017

In this workshop you will learn how to identify key peers, improve relationships and deliver greater value to your organisation.

Key topics covered

  • Driving from the top: goal focused stakeholder assessment: Identify the key people
  • The Power structure for effective relationships through meetings, reporting or challenging conversations 
  • Connecting with your peers: go deeper than the words 
  • The role of communications and messaging: the 5Cs of Communicating and Dialogue 
  • Building relationships in real life: case study and application 
  • The life cycle of relationships

This workshop is part of the Your Business & Finance Advantage Program and is eligible for funding support of 50% off the workshop fees. Eligibility conditions apply.  Enter code YBFA50 at checkout. 

Trainer profile

Joanne Flinn

Joanne Flinn founded Shelton Consulting Pte Ltd in Singapore in 2003 to help people and organisations improve performance. Joanne was a senior executive in several major multi-nationals in Asia, and is a published author. She has conducted training with PricewaterhouseCoopers, DBS, Bank Julius Baer AIS and CPA Australia. Joanne holds degrees in Finance, Investment, Economics, Law Masters of Science in Consulting and Coaching for Change jointly delivered by the University of Oxford, Said Business School and HEC Paris.

Learning objectives

  • Why peer based networks are your most valuable career asset
  • How to use stakeholder assessment to focus and prioritise your efforts
  • 8 different ways of building strong supportive peer relationships 
  • The one thing that undermines business relationships and what to do about it 
  • When to deal with the tough issues 
  • How to design the interactions to meet both your needs 
  • How to improve your credibility, performance and success




This workshop is suitable for Practicing and Non-Practicing Accountants, Managers and Business Owners to looking to improve their interpersonal skills.

1 day