Enhancing your upward and downward management skills - Workshop 2018

My Offerings


For REP’s, Member staff and Group (3+) registrations, complete & email registration form to cpd.malaysia@cpaaustralia.com.au

Download brochure & registration form  

Ms K Yasotha

This workshop aims to help you enhance your performance by developing the ability to use your emotions in a positive and constructive way in communication, interaction and relationships with others.

Key topics covered:

  • Module 1: Understanding yourself to work positively with superiors/subordinates
  • Module 2: Enhancing superior-subordinate communication and relationship
  • Module 3: Managing challenging superiors and subordinates for a successful team

Learning objectives

At the end of the workshop, participants will be able to:

  • understand yourself as a subordinate through self-awareness
  • get to know your superior in order to ‘manage up' and ‘manage down’
  • learn strategies to enhance communication and working relationship
  • reduce communication gaps and set mutual expectations
  • handle challenging superiors and subordinates with tact and skill

All our workshops are available via in-house training.


Individuals who wish to enhance their management skills for their personal growth, career advancement and future development.



1 day