Design thinking - Workshop 2018

While there is no doubt that innovation is on the agenda of organisations, there’s no exception that we also drive for efficiency and cost reduction. People with a mindset focused on cost-cutting and efficiencies will not be happy to sanction projects where the customer base is not clearly defined.

Managers have recognised that there is something in the way designers approach a project that could strengthen companies’ ability to be adaptive. This approach is described as Design Thinking. Design Thinking is a step-by-step process which help “designers” apply throughout their innovation process.

In this workshop, you will learn about designer’s ways of working through a creative development process that is fun and engaging.

Key topics covered:

  • Why Design Thinking
  • What is Design Thinking
  • The 10 Principles of Design Thinking
  • Step-by-step Approach of Design Thinking

Trainer profile:

Krista Ng, CHt
Senior Design Architect
ABNLP Certified Trainer and Master Coach of NLP
Certified Facilitator of LEGO® SERIOUS PLAY® Method and Materials

Krista is an experienced and seasoned trainer and manager with a national and Asia regional capacity in the retail and luxury retail industries for over 15 years. With extensive and solid experience in learning and development, people management and retail operations management for various MNCs across the APAC region, Krista has planned, designed and delivered training programs and team building facilitations on mindset management, customer service, communication, coaching and change management.


Enjoy 10% savings when you register for any three or more workshops in the Finance for the Future Program 2018.

* The fee paid is non-refundable. Transfers must be advised in writing and received by CPA Australia at least five working days prior to the event date. Transfers can only be made once and are subject to workshops within Finance for the Future Program 2018.

Learning objectives

  • Learn more about Design Thinking Process which offers “designers” a tried-and-tested approach to creative problem solving
  • Equipped a knowledge of how Design Thinking works
  • Get inspiration on how Design Thinking can be applied to day-to-day work


This workshop is suitable for accounting and financial professionals as well as anyone who is interesting in design thinking.

3 hours