Building positive working relationships - Workshop 2017

In today's business environment, building successful working relationships and collaborating with people in a positive way is viewed to be one of the basic competencies critical to career success. How do you build a positive relationship at workplace? There are several key elements in it, from the first impression you presented to the way you communicate with others, all of these will make or break your relationship with others.

Key topics covered:

• Why building relationship is essential to business success?
• Fundamental rules in building relationship
• Effective communication is the foundation of positive relationship
• Self-reflection and Action Plan
• Q&A

Trainer profile:

Jessie Kwong, BSc, PMP^® has been involved in corporate training, people development, staff relation and consulting for more than 16 years with extensive experience in working with executives across the regions. She has been the master trainer of a global financial institution for 8 years with over 3000 banking professional across Asia Pacific attended her training. She received the Distinguished Trainer Award from HKMA to recognize her outstanding achievement as a trainer who made significant contribution to the people development area. Prior to starting of her career as a professional trainer, she has been working in the HKSAR government and large corporates like Hutchison Whampoa in the project management role. She is a certified Project Management Professional PMP® . She is currently working in a global financial institution responsible for staff engagement area.

Learning objectives

• Understand the importance of building relationship to business success
• Learn the key interpersonal skills necessary for relationship building
• Know the tips of making good first impression to others
• Understand what is effective communication
• Review your own strengths and improvement areas in working with people
• Develop your own action plan to enhance the current state of relationship building

Audience

This workshop is suitable for finance professionals, accountants, relationship managers, investors and anyone who are interested in building positive working relationship.