Effective debt collection through credit management - Workshop 2019

For REPs, Member staff and Group (3+) registrations, complete & email the registration form to cpd.malaysia@cpaaustralia.com.au

Download brochure & registration form
Presenter:
Mr Soo Bee Hong

This workshop explores practical experience in credit management specifically on credit assessment and recovery. Learn how to carry out the roles, functions and responsibilities appropriately to cope with the pressures, within or outside the organisation and how to handle issues related to debt collection.

Key topics covered:

• Introduction
• Poor Debt Management
• Negotiation Techniques
• Who are the customers?
• Effective Collection Skills
• Case Study - How to reduce the risk of late payment
• Credit Evaluation and monitoring
• Explore external collection methods

• Learn the meaning and reasons for credit management
• Appreciate the important of credit policy in defining the objectives, function and responsibilities of credit department to achieve maximum profitability from trading
• Recognise the need of credit assessment due to selective risk-taking in the interests of increasing overall profitability
• Establish a collection policy that not only ensure recovery of debts, but also provide follow up procedures in monitoring and collection of debts
• Discuss an overview of debt collection agencies and legal action process in debt collection

All our workshops are available via in-house training.

Credit personnel, finance, accounts, admin, executives, managers, executives to senior managers, personnel that in-charge of collection.

Save 10% when you register online at least 1 month prior to the workshop date.

Save 5% when you register via manual form at least 1 month prior to the workshop date.