By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job – one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers, customers, and direct reports, as well as from the appraisee. And when feedback from all these sources is presented in a way that enables people to plan for improvement, it can bring about real, measurable changes in people's behavior. This course provides an overview of the steps involved in carrying out a 360-degree appraisal. It then focuses on two key steps: gathering feedback and delivering the feedback. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Learning objectives

  • Match steps in the 360-degree appraisal process to examples of how they are carried out
  • Determine whether a questionnaire or an interview is the best method for collecting feedback in given scenarios
  • Determine which guidelines for selecting appraisers for a 360-degree review have been followed in a given scenario
  • How to get the most out of the feedback process for 360-degree appraisals

Audience

Anyone who wants to develop or refine their skills for planning and delivering employee performance appraisals

60 Minutes

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