Regardless of how talented the individual members of your team are, they can only get your team so far alone. To maximize their potential, teams rely on the participation, input, and opinions of all team members. Learning to speak up and encouraging others to open up are important to a team's success. Effective communication is the fuel that will keep your team going to the finish line. In this course, you'll learn the importance of fostering a team environment that encourages open and supportive communication. You will learn to recognize common verbal barriers that can seriously interfere with team productivity and learn strategies for eliminating those barriers. This course also covers active listening and presents techniques for listening more effectively to teammates, thereby encouraging the sharing of ideas within the team.

Learning objectives

  • Recognise verbal barriers to communication
  • Apply ground rules for open communication, given a team meeting scenario
  • Identify strategies for maintaining open communication during team meetings
  • Identify which barriers to effective communication will be eliminated by specific strategies for team meetings
  • Recognise techniques for actively listening to a teammate's viewpoint


All levels of employees; anyone who participates on any type of team

60 Minutes

365 Days