In the world of business you cannot expect faulty processes to deliver outstanding organisational results. Six Sigma offers many ways to improve your organisation's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new ones. Six Sigma Champions generally choose to improve upon existing processes.
This course is designed to help Champions learn how to use Six Sigma's Define - Measure - Analyse - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognise the gaps between current deliverables and customer needs, analyse the root causes of process shortfalls, and finally use Six Sigma tools to improve inefficient processes. This course introduces you to Six Sigma tools and their application in Six Sigma methodology using a keep-it-simple-statistically approach ideal to a Champion's strategic role.
For an optimal experience please check the minimum computer system requirements.
This online course forms part of the SkillsNet short course suite.
Members of top management, vice presidents, directors, divisional managers, and senior functional managers selected to work directly as champions or potential Champions. Champions include those people who own the processes to be improved, make resources available, evaluate financial cost justifications, and supervise the individuals selected as Black Belts and Green Belts.