Negotiations can be tough. But keeping your wits through pressure and problems can lead to breakthroughs and success. Negotiations commonly fail because poor approaches and tactical blunders create additional stumbling blocks to overcome. Negotiators need to be aware of the kinds of actions or attitudes that can hinder the achievement of an agreement. But they also need to understand tactics the other side may use to create a negotiating advantage. This course describes how to overcome common errors in negotiating. It also covers strategies for dealing with difficult negotiating tactics from the other side. Finally, it outlines how to diagnose barriers to agreement.

This online course forms part of the SkillsNet short course suite.

Learning objectives

  • Recognise which strategies to use to overcome common errors in negotiation
  • Match strategies for dealing with difficult negotiating tactics to examples of when they are needed
  • Identify steps in diagnosing barriers to agreement in a negotiation

Audience

Individuals that want to understand and develop their negotiation skills

60 Minutes

365 Days

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