The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the job duties and responsibilities. To avoid this problem, a manager needs to plan for appraisals by clearly laying out the expectations for employee performance and by providing ongoing feedback during the appraisal period. This course explains why performance appraisals are important, describes how to develop an Employee Performance Plan, and outlines ways to monitor ongoing employee performance. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Learning objectives

  • Benefits of conducting performance appraisals
  • How to carry out key steps in planning employee performance
  • Develop an employee performance plan with a given employee
  • Identify examples of how to monitor ongoing employee performance


Managers who wish to develop or refine their skills for planning and delivering employee performance appraisals.

60 Minutes

365 Days