As teams mature, they're able to perform more independently. Accordingly, team leaders must shift their role to one of maintaining motivation and optimizing team member performance. This ensures that their teams continue to perform at peak levels. The early stages of team development are about establishing the purpose of the team and its key goals, but once the team is up and running, the leader has a prominent role to play in guiding the team to success. This course describes ways to optimize team performance and effectiveness through assessments and feedback. It outlines strategies for sustaining high performance, including using coaching to improve team performance and motivating through shared leadership. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

Learning objectives

  • Recognise examples of how to use the ASSESS method effectively to evaluate team performance
  • Recognise how to use the GROW method to improve a team's performance
  • Recognise examples of effective use of shared leadership to motivate teams


Employees at all levels who lead and manage teams and anyone who wishes to develop and refine their leadership skills in a team environment

60 Minutes

365 Days