Mentoring can benefit everyone. Mentor relationships, whether formal or informal, are a key to enabling success in both our personal and professional lives. Facilitated mentoring programs offered by organizations can lead to employees acquiring knowledge and expertise more efficiently. These programs also offer other benefits, such as increasing employee retention and work productivity. The mentor relationship helps mentees work out what they want to achieve and how to get there, while benefiting the mentor in the capacity as a role model. Mentors are much more than coaches. They help the whole individual develop by providing advice and resources, supporting career goals, and celebrating achievements. This course reviews the objectives of mentoring programs and the benefits offered to employees, mentors, and the organization as a whole. It explores the expectations and roles of mentors, coaches, and managers to understand the distinct advantages of mentor relationships. Finally, it looks at what makes a mentoring program successful, considering the various mentoring models and approaches and how each contributes to making a mentoring program a good experience for all involved.

Learning objectives

  • Identify the benefits of mentoring for the mentee, the mentor, and for the organisation
  • Identify the objectives of workplace mentoring
  • Distinguish between examples of coaching and mentoring relationships
  • Identify what makes mentoring programs successful
  • Match mentoring models to examples
  • Distinguish between the arguments for implementing formal or informal mentoring


Anyone who wants to gain a foundation in mentoring, and managers and team leaders who want to develop or refine their mentoring skills

60 Minutes

365 Days