This course will provide you with the tools and techniques to apply when developing business communications that are both effective and efficient. It is critical that when writing letters, reports and other business correspondences, that they are clear and easily understood. In a competitive environment, the way business communications are delivered will determine the overall success of what a business is aiming to communicate to its targeted audience. Gain a competitive advantage and achieve greater results by perfecting your written business communication skills.

This value pack includes 10 short courses:

  • Using the parts of speech
  • Getting the details right: spelling basics
  • Abbreviating, capitalising and using numbers
  • Using punctuation marks
  • Creating well-constructed sentences
  • Troublesome words and phrases: common usage mistakes in writing
  • Audience and purpose in business writing
  • Clarity and conciseness in business writing
  • Editing and proofreading business documents
  • Improving your technical writing skills

This value pack consists of multiple short courses, giving you the flexibility of accelerated learning while fitting it into your increasingly busy schedule. The course topics listed above contain a number of micro learning assets, each of which take between 3 - 6 minutes to view. Focusing on a single learning objective per subcategory, these courses will give you practical tools that you can implement immediately.

Click here for more information about this value pack.

Learning objectives


This value pack is suitable for those who want to refresh or refine business communication skills for any kind of business writing, from e-mail and memos to reports and presentations.

365 Days