Managing cross-functional teams can be challenging because you have to unite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and management techniques. This course explains the various development stages of cross-functional teams and the risks at each stage. It also identifies the key abilities a cross-functional leader should have and outlines best practices for cross-functional team success.

Learning objectives

  • Sequence examples of stages in the life of a cross-functional team
  • Match examples of problems with stages of cross-functional team development
  • Recognise examples of how to manage cross-functional teams successfully in a scenario


Individuals who want to develop or refine their skills for developing, utilizing, managing, and leading cross-functional teams within their organization

60 Minutes

365 Days