You won't always be able to control the events that cause you to respond physically, mentally and emotionally. This course examines two different responses - anger and stress. You'll explore how to manage your anger through emotional and intellectual responses, how to respond to anger directed at you, and how to use anger positively in the workplace. You'll also learn about the triggers of stress and how it can affect you physically, mentally and emotionally. You'll explore mechanisms for handling pressure and stress in the workplace to optimise performance, the ways in which different people deal with pressure, and how to deal with stressed colleagues.
This value pack contains two short courses:
This value pack consists of two short courses, giving you the flexibility of accelerated learning while fitting it into your increasingly busy schedule. The course topics listed above contain a number of micro learning assets, each of which take between 3 - 6 minutes to view. Focusing on a single learning objective per subcategory, these courses will give you practical tools that you can implement immediately.
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Anyone who wants to develop or refine their anger management skills in the workplace or learn to manage pressure and stress to optimise their performance.