Reviewing and redesigning business processes can lead to improved efficiency, reduced costs, and greater customer satisfaction and profits. This course covers a range of useful tools that can help during process re-design (BPR).

Key topics:

  • Tools and techniques for analysis and redesign
  • The four main phases of BPR: 
                  o    Identify and investigate
                  o    Map and model 
                  o    Analyse and benchmark
                  o    Change and review
  • The 8 steps to successful BPR

 This one hour online course forms part of the FastClass short course suite.

Learning objectives

  • Explain business process redesign and why it is useful to your organisation
  • Identify the problems that are associated with poorly performed or structured activities
  • Outline the tools and techniques that are used to review and improve business activities


This course is suitable for finance and accounting professionals who wish to explore improving business processes.

365 Days