This course provides a basic understanding of what is meant by organisational change and typical events that can trigger organisational change. It also outlines the three specific types of organisational change. Finally, the course details common reactions to organisational change, and the stages you can expect to go through when dealing with organisational change.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Recognise organisational change
  • Distinguish between examples of internal and external triggers of organisational change
  • Match types of organisational change to corresponding examples
  • Determine how an organisational change will impact an employee over time, given the person's initial reaction
  • Match common reactions to change with corresponding examples of individuals exhibiting those reactions
  • Sequence the stages of reacting to change


Individuals who wish to develop or refine their skills for dealing with organisational change.

60 Minutes

365 Days