Conducting appraisals isn't easy but it's an important part of a manager's job. Regularly appraising your employees' job performance can reinforce outstanding performance, as well as help your direct reports improve below average performance.

This course describes ways to prepare for appraisal meetings, as well as how to carry out those meetings effectively by following certain steps and guidelines. In particular, it demonstrates what to do when an employee becomes emotional during an appraisal.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • How to prepare for performance appraisal meetings with employees
  • Match the steps in conducting performance appraisals with examples that illustrate how to carry out those steps appropriately
  • Deal with an emotional response from an appraisee


Managers who wish to develop or refine their skills for planning and delivering employee performance appraisals

60 Minutes

365 Days