This course integrates essential Six Sigma concepts, tools, and methodologies, resulting in excellent business results. A case-based approach is followed throughout to demonstrate how companies have applied the concepts and tools to real-world situations and achieved huge Six Sigma breakthroughs. These breakthroughs include increased customer value and quality, significant reductions in costs, wastes and postproduction maintenance, intellectual capital development, remarkable growth in top line and bottom line, and major culture change.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Recognise the importance of assessing an organisation's Six Sigma readiness
  • Associate the activities undertaken by a company with the stages in a Six Sigma deployment roadmap, in a given scenario
  • Apply successful strategies for Six Sigma deployment in a given scenario
  • Identify the activities involved in managing resistance to change
  • Recognise examples of resistance to the changes caused by Six Sigma deployment


Members of top management, vice presidents, directors, divisional managers, and senior functional managers.

210 Minutes

365 Days