This course provides information on the key proficiencies you require to effectively direct others. Specifically, the steps for setting direction and establishing clear objectives and goals with your direct reports are explored. The importance of organising, including organising resources, is discussed. Finally, communicating for clarity and direction, including listening skills, barriers to effective communication, and tips for overcoming communication barriers are covered.
For an optimal experience please check the minimum computer system requirements.
This online course forms part of the SkillsNet short course suite.
Please note this course is only available to CPA Australia members.
All individuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.