This course provides information on the key proficiencies you require to effectively direct others. Specifically, the steps for setting direction and establishing clear objectives and goals with your direct reports are explored. The importance of organising, including organising resources, is discussed. Finally, communicating for clarity and direction, including listening skills, barriers to effective communication, and tips for overcoming communication barriers are covered.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Recognise the process to set direction and pace as a manager
  • Recognise examples of actions that are typical of the organising function of management
  • Recognise examples of using strategies to communicate for clarity and direction
  • Communicate for clarity and direction as a manager in a scenario

Audience

All individuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.

60 Minutes

365 Days

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