To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. To have good relationships with your direct reports, you need to recognise their humanity and care about them as people, not just as employees.

This course describes what it means to be a caring manager. It outlines the behaviours that a caring manager exhibits, such as showing genuine interest and an engagement in the lives of employees.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Key behaviours of caring managers
  • Identify examples of how to show you care about direct reports
  • Apply techniques for showing that you care about a direct report


Individuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.

60 Minutes

365 Days