Managing cross-functional teams can be challenging as individuals from different departments and different levels of the organisation work around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and management techniques. This course explains the various development stages of cross-functional teams and the risks at each stage. It also identifies the key abilities a cross-functional leader should have and outlines best practices for cross-functional team success.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Sequence examples of stages in the life of a cross-functional team
  • Match examples of problems with stages of cross-functional team development
  • Recognise examples of how to manage cross-functional teams successfully in a scenario


Individuals who want to develop or refine their skills for developing, utilising, managing, and leading cross-functional teams within their organisation

60 Minutes

365 Days