This course aims to help you develop strategic thinking. It describes how the ideas of systems thinking can help you elevate your perspective, become skilful at making sense out of opposites and contradictions, and better understand cause and effect while managing your department. It also explains actions you can take to encourage big-picture thinking, such as aligning your department goals with those of the organisation, considering how your actions and decisions affect a variety of stakeholders, and identifying and analysing external factors. In addition, the course describes how understanding the organisational value chain can help you connect to the organisation's strategy and strategic plans and, in turn, implement them more effectively.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Recognise how to use the ideas of systems thinking to gain a sense of the big picture
  • Choose the approaches that best take into account external organisational factors in a given scenario
  • Recognise actions that encourage big-picture thinking in relation to the internal context of an organisation
  • Recognise how an understanding of the organisational value chain can help you see the big picture


Functional managers, professionals, departmental leaders, and all individuals in key roles who want to develop or refine their strategic thinking skills.

60 Minutes

365 Days