This course provides a fundamental understanding of what cross-functional teams are, and details the advantages of using such teams. Analyse the kinds of situations where they're most or least appropriate, and how they can assist in improving coordination and innovation across divisions.

For an optimal experience please check the minimum computer system requirements.

This online course forms part of the SkillsNet short course suite.

Please note this course is only available to CPA Australia members.

Learning objectives

  • Recognise examples of cross-functional teams
  • Recognise how implementing cross-functional teams can benefit you and your organisation
  • Recognise examples of the advantages of using cross-functional teams
  • Recognise when to use a cross-functional team
  • Recognise when not to use a cross-functional team


Anyone who wants to develop or refine their skills for developing, utilising, managing, and leading cross-functional teams within their organisation

60 Minutes

365 Days