Using emotional intelligence in the workplace is frequently becoming a large part of professional daily dialogue. This value pack focuses on critical emotional intelligence topics designed to highlight best practice interpersonal skills to ensure you bring your best self to your role and organisation. These courses will help you recognise the impact of communication practices during a negotiation, learn how to build trust with colleagues when negotiating, discover and implement skills required for active listening, and identify key characteristics of conscious and unconscious bias in the work place.
This value pack contains multiple short courses:
- The first steps in negotiating
- Negotiating the best solution
- Navigating your own emotions
- Navigating other people's emotions
- Navigating the workplace and emotional intelligence
- Listening even when it's difficult to listen
- Using active listening in workplace situations
- Understanding unconscious bias
- Overcoming your own unconscious biases
- Overcoming unconscious bias in the workplace
This value pack consists of multiple short courses, giving you the flexibility of accelerated learning while fitting it into your increasingly busy schedule. Each micro learning asset takes between 3 - 6 minutes to view, focusing on a single learning objective, giving you practical tools that you can implement immediately.
Click here for more information about this value pack.
CPA PD
