Explore the skills and techniques required for success as a manager, and focus on the common mistakes and challenges that first-time managers face. As a first-time manager, differentiating between your role as an individual contributor and that of a manager can often prove difficult. It's important to establish credibility and build new working relationships, whilst maintaining relationships with former colleagues. As a manager, there is great responsibility to continuously manage the development of your employees. This will include supporting your employees through follow ups, monitoring progress, delegating responsibilities, and providing ongoing feedback. Your employees are an important aspect of your business. Ensure you continue to boost productivity and align your team and individual activities with the organisational goals.

This value pack includes 10 short courses:

  • The reality of being a first-time manager
  • Facing challenges as a first-time manager
  • Effectively directing and delegating as a manager
  • Managing employee development
  • Facing the management challenges of difficult behaviour and diverse teams
  • Being a fair and caring manager
  • Keeping the performers challenged
  • Planning an effective performance appraisal
  • Creating a plan for performance management
  • Detecting and dealing with performance problems

This value pack consists of multiple short courses, giving you the flexibility of accelerated learning while fitting it into your increasingly busy schedule. The course topics listed above contain a number of micro learning assets, each of which take between 3 - 6 minutes to view. Focusing on a single learning objective per subcategory, these courses will give you practical tools that you can implement immediately.

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Learning objectives


This value pack is suitable for those exploring a career move into management, or those who have been promoted or hired into a management role for the first time. 


365 Days