The starting point of designing and implementing solutions is a thorough understanding of stakeholder needs and the tools required to achieve this task. The ability to recognize and define a problem or opportunity enables the creation of the right solution. The key to designing effective solutions is eliciting useful information from stakeholders by fostering good relationships, establishing strong collaboration, and monitoring stakeholder activities. In this course, you'll explore an overview of the inputs, guidelines, and techniques that are used in Elicitation and Collaboration as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 3 by the International Institute of Business Analysis (IIBA®). This course will assist in preparing the learner for the IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Employees at any level wishing to develop and refine their business analysis skills or who are preparing for the IIBA®'s Certified Business Analysis Professional™ (CBAP®) certification exam