Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in tune you are with your emotions and help determine your emotional intelligence quotient, or your EQ. Your emotional intelligence quotient is your capacity to reason and analyze emotional information. Becoming aware of your emotions can help you become attuned to your own needs and the needs of others, and can help you make better decisions and develop better relationships. This course explores the power of emotions and the concept of emotional intelligence. It also discusses emotional intelligence competencies in areas of self-awareness, self-management, empathy, and relationship management. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.

This online course forms part of the SkillsNet short course suite.

Learning objectives

  • Recognise the power of emotions
  • Recognise examples of situations where being aware of the role of emotions in every day life can help you understand situations more clearly
  • Distinguish between traits associated with IQ and EQ
  • Identify strategies which can be used to improve emotional intelligence competency areas where weaknesses exist


Individuals at all levels who want to understand and develop their emotional intelligence skills

60 Minutes

365 Days