Description
This course introduces professionals to using AI for improving client reporting and communication workflows. Participants will learn how AI tools like chatbots, virtual assistants, and data collection platforms can provide timely, personalized client interactions and accurate reports with minimal manual effort. Through practical applications and case studies, the course explores how AI can increase efficiency, maintain accuracy, and offer clients a more tailored experience—all while reducing workload for the team.
Key topics:
- AI Tools in Client Communication
- Data Collection Automation
- Automated Reporting Tools
- AI-Driven Personalization
- Integrating AI into Existing Workflows
This course is made up of videos, questions and additional reading materials.
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Your satisfactory completion of the training module may be recorded against your CPD hours.
IMPORTANT: You must complete this course and assessment by the expiry date. Extensions to this timeframe will not be provided.
Refunds for purchases of Learnsignal courses will only be available in exceptional circumstances and will be based on CPA Australia and Learnsignal’s cancellation terms.
Learning objectives
- Explain the role of AI in client communication and reporting.
- Explain how to:
- Set up and use AI tools like chatbots and virtual assistants for client interactions
- Automate data collection and create real-time, interactive client reports
- Apply personalization techniques using AI to enhance client experiences
- Integrate AI tools into workflows effectively and measure impact on client satisfaction