An effective performance management system takes time and commitment to develop but is critical in elevating the performance of employees and the business. It can assist with workforce planning, opportunities for process improvement and may provide a basis for remuneration decisions.
Description
An effective performance management system takes time and commitment to develop but is critical in elevating the performance of employees and the business. It can assist with workforce planning, opportunities for process improvement and may provide a basis for remuneration decisions.
A performance management system establishes the performance expectations and goals for individual employees and departments and aligns these to the overall business strategy. Employees that have an appreciation of how their contributions fit into the ‘big picture’ of the business are likely to be more engaged and motivated.
This course demonstrates how to develop an effective performance management system that helps generates great business results.
Key topics:
- What is a performance management system?
- Building a performance management system
- Performance appraisal
- Using performance appraisal information
- Difficult conversations
- Training and development policies
This course consists of one online course and one online assessment.
This module is one of a series within the People and Learning component of the My Firm. My Future. Framework. It is designed to complement other learning modules in the My Firm. My Future. suite.
Learning objectives
- Outline the elements of a performance management system
- Apply communication skills to performance management scenarios
- Develop a training and development policy
Audience
This course is suitable for SME business owners and accountants advising business owner clients.
