Successful organisationsal change requires an emphatic approach, strategic communication and stakeholder engagement through a keen understanding of the change dynamics.
Description
Research shows that 70% of change programs fail to achieve their goal. Successful organisationsal change requires an emphatic approach, strategic communication and stakeholder engagement through a keen understanding of the change dynamics.
Change is a staged process and involves detailed planning and support mechanisms. This course will help you to develop strategy and influence, communicate effectively and overcome change resistance.
Key Topics
- Change management overview
- Anticipate emotion
- Understand the impact of change
- Managing resistance effectively
This course consists of one online course and one online assessment.
Learning objectives
- Identify the emotions people may experience with change and how to appropriately respond.
- Identify internal and external stakeholders, classifying the degree to which they will be impacted by a change initiative.
- Identify the reasons why people resist change and explain how to manage this
Audience
This course is suitable for managers and leaders who want to implement effective change within their organisations and teams
