CPA Australia has partnered with Harvard Business School Publishing to curate a collection of leadership development courses specifically for professionals looking to manage difficult interactions and improve workplace relationships.
Overview
CPA Members only
CPA Australia has partnered with Harvard Business School Publishing to curate a collection of leadership development courses specifically for professionals looking to manage difficult interactions and improve workplace relationships.
Learn how to resolve those inevitable workplace conflicts and build stronger relationships – whether they are with employees, bosses, peers or even customers and suppliers. This interactive online course pack will help you learn the common causes of difficult interactions in the workplace and the benefits of effective conflict management. Take away tips for dealing with the emotions involved, for overcoming the barriers that prevent people from addressing conflict, and for managing conflict between employees. This course will help you diagnose key aspects of your working relationship with your boss and build a stronger partnership that helps you clarify business priorities and progress your professional development.
In each lesson, you'll learn the key management concepts with a mix of content, videos, infographics, and downloadable tools. You can then use the real-word scenarios, self-tests and assessments to measure your understanding.
This collection includes two topics:
- Difficult interactions
- Managing your boss
Click here for more information about each topic.
CPA Australia handles your personal information in accordance with the CPA Australia Privacy Policy. By proceeding you will be redirected to an external website to access the training module.
Our privacy policy includes the following statement under the subsection links to external websites:
We may provide links to websites operated by third parties. We are not responsible for the privacy practices or the content of such websites which will be governed by their own privacy policies to which you are advised to refer.
Your satisfactory completion of the training module may be recorded against your CPD hours.
Audience
New and experienced managers looking to manage conflict and improve workplace relationships - including your boss.