Overview

CPA Members only
CPA Australia has partnered with Harvard Business School Publishing to curate a collection of leadership development resources specifically for professionals looking to develop in-depth expertise as an impactful communicator in a time-poor business world.
Effective communication is a key driver for achieving desired results on a personal or business level. This interactive online course includes five critical topics designed to help you apply the knowledge and skills you need to improve your communication and negotiate successfully. It can help you to construct a presentation that hooks your audience and effectively communicates your message, address conflict in a variety of situations, as well as earn trust and connect with others to activate persuasion triggers.
In each lesson, you'll learn the key management concepts with a mix of content, videos, infographics, and downloadable tools. You can then use the real-word scenarios, self-tests and assessments to measure your understanding.
Key topics:
- Presentation skills
- Writing skills
- Negotiating
- Persuading others
- Difficult interactions
To help you transfer the learning back to your organisation, this course includes a copy of a Harvard Business Review Case Study as an added bonus with expert commentary and business insights.
Click here for more information about each topic.
Audience
New and experienced managers looking to communicate with greater impact and influence through presentations, writing, negotiations and everyday conversations.