Reviewing and redesigning business processes can lead to improved efficiency, reduced costs, and greater customer satisfaction and profits. This course covers a range of useful tools that can help during process re-design (BPR).
Key topics:
- Tools and techniques for analysis and redesign
- The four main phases of BPR:
o Identify and investigate
o Map and model
o Analyse and benchmark
o Change and review
- The 8 steps to successful BPR
This one hour online course forms part of the FastClass short course suite.
